We have reviewed Rakoo Casino to provide players with a comprehensive overview of what this online casino has to offer. Our team discovered Rakoo Casino through our extensive research and selection process, which focuses on factors such as licensing, game selection, payment options, and customer support. Our first impression of Rakoo Casino was positive, as the website appeared well-designed and user-friendly. We were intrigued by the casino's unique selling points, such as its acceptance of cryptocurrencies and its mobile app.
General Information
Rakoo Casino was established in 2023 and is owned and operated by FairGame GP NV. This operator also owns other online casinos, including Betsomnia, Wizebets, FGFox, and OneDun. The casino holds a license from Curacao, which allows it to operate legally. While the Curacao license may not have the best reputation, it is currently a popular option for casinos accepting cryptocurrencies. It is important to note that the Curacao license does not offer the same level of player protection as some other licenses, which may be a drawback for some players.
Website Look and Layout
Upon entering the Rakoo Casino website, our team was greeted with a clean and modern design. The logo and overall theme of the site created a visually appealing atmosphere. The dominant colors were a combination of dark blues and greens, which added to the casino's sleek and sophisticated look. The site featured subtle animations that added to the overall user experience.
In terms of navigation, the Rakoo Casino website was well-organized and easy to use. The main menu, located at the top of the screen, included tabs for the different game categories, promotions, and the live chat feature. The sliding menu on the left side of the screen allowed for quick access to these sections as well. Additionally, the footer of the site contained important information about the casino's ownership, license, and general terms.
Rakoo Casino also provides a mobile version of their site, which can be accessed directly from a smartphone or tablet's browser. Our team found that the mobile version retained most of the features and games from the desktop version, providing a seamless gaming experience on the go. There was no need to download a special app to access Rakoo Casino on mobile devices.
Rakoo Casino Welcome Bonuses
Registering at Rakoo Casino is a straightforward process. Players can click on the “Sign Up” button in the upper left corner of the site to begin the registration process. They will then be prompted to enter their email details and create a unique password. The next pop-up window will require the player's name and date of birth information. Following that, the player will need to provide their address information. It is worth noting that players have the option to verify their profile immediately or complete it later. Once registered, players can access their player account, which provides them with information about their balance, bonuses, and game history.
Upon registration, players at Rakoo Casino can look forward to a rewarding welcome bonus package. This bonus is structured as a 100% cash match bonus of up to $/€6,000, along with 100 free spins. The free spins are allocated at a rate of 25 per day, with the first 25 being added immediately upon deposit. The remaining free spins become available after the player wagers their deposit once. It's important to note that both the cash bonus and free spin winnings must meet a 40x wagering requirement, and the cash-out limit for the bonus is $/€10,000.
Daily Promotions and Rewards
Rakoo Casino doesn't stop at the welcome bonus. The casino also offers a range of other enticing promotions to keep players entertained and rewarded.
The Friday Reload promotion allows players to start their weekends with a 50% cash match bonus up to $/€6,000. To qualify, players need to make a minimum deposit of $/€40. However, certain countries are excluded from this promotion. The wagering requirement for this bonus is 40x, and the cash-out limit is also set at $/€10,000.
On Mondays, players can kickstart their week with the Monday Free Spins promotion. By making a deposit of $/€20 or more, players can enjoy up to 100 free spins on selected games. The wagering requirement for this promotion is 40x, and there is no specified cash-out limit.
Additionally, Rakoo Casino offers a cashback promotion every Tuesday. Players who have made at least one deposit and lost more than $/€30 between Tuesday and Monday are eligible for this cashback offer. The cashback is set at 15% of the total losses, with a maximum cash-out limit of $/€10,000. The wagering requirement for this promotion is just three times.
Last but not least, Rakoo Casino rewards its loyal players through its loyalty rewards. The program consists of six levels: Newcomer, Gambler, Game Master, High Roller, Hero, and Legend. Players can progress through these levels by collecting points, which are awarded for real money wagers on slots or other games. Benefits of the program include special rewards, personal account manager, priority service, and more.
Rakoo Casino Games Collection
Rakoo Casino offers an extensive game collection with over 8,000 games to choose from. The platform is powered by Easyrocket, ensuring a smooth and seamless gaming experience. The casino partners with more than 70 gaming providers, including well-known names and upcoming game studios. Some of the software partners include Amatic Industries, Betsoft, Blueprint Gaming, Evolution Gaming, NetEnt, Play'n GO, Pragmatic Play, and many more.
The games are organized into different categories and genres, including slots, roulette, blackjack, video poker, baccarat, jackpots, and live dealer games. You can easily navigate through the game selection using the search engine, sorting options, and grouping by provider.
Some popular games at Rakoo Casino include Book of Dead, Starburst, Mega Moolah, Gonzo's Quest, and Immortal Romance. These games offer exciting features, stunning graphics, and a chance to win big. The casino also adds new games regularly, so players can always enjoy the latest releases.
One of the notable features of Rakoo Casino is the option to play for free in demo mode. This allows players to try out the games without risking any real money. It's a great way to familiarize yourself with the gameplay and special features of the games before playing with real money. You can also use the demo mode to build a winning strategy and test different betting options.
All the games offered at Rakoo Casino are licensed and verified for fair play. The casino prioritizes player safety and ensures that the games have a random number generator (RNG) to ensure fairness. Unfortunately, the casino does not provide information on the Return to Player (RTP) for its games.
Rakoo Casino Banking Solutions
Rakoo Casino provides players with a secure and convenient payment system. The process of making deposits and withdrawals is easy and straightforward. The casino uses advanced encryption technology to ensure that all transactions are secure and that your personal data is protected.
The casino accepts various currencies, including EUR, USD, AUD, CAD, PLN, BRL, and NOK. In addition to traditional payment methods, Rakoo Casino also accepts cryptocurrency, making it a convenient option for players who prefer using digital assets.
When it comes to deposit options, Rakoo Casino offers a wide range of choices. Some popular options include MasterCard, AstroPay Card, Neteller, Skrill, Jeton, CashtoCode, Flexepin, and Bank Wire Transfer. The casino also accepts various cryptocurrencies, including Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, and Ripple.
Withdrawals can be made through Bank Wire Transfer, Visa, MasterCard, AstroPay Card, Skrill, Jeton, and several cryptocurrencies. The withdrawal limits start from $/€30 and are capped at $/€50,000 per day, $/€100,000 per week, and $/€300,000 per month. It's worth noting that VIP players may enjoy faster withdrawals and higher limits.
To ensure the security of its players and comply with regulations, Rakoo Casino requires account verification. Players may need to go through the KYC (Know Your Customer) procedure and provide certain documents, such as proof of identity and address. The verification process generally takes a few days to complete. It is recommended to complete the verification process as soon as possible to avoid any delays in withdrawals.
Rakoo Casino Customer Support
Rakoo Casino offers customer support to assist players with any inquiries or issues they may have. The main contact option is through live chat, which can be accessed from any page on the website. The live chat feature provides instant communication with a customer service agent who can help resolve concerns or provide information. The response time is quick, and there is no queuing involved.
Alternatively, players can also reach out to the casino's support team via email. While this option may take longer to receive a response, it is suitable for non-urgent matters or if live chat is not available.
In terms of language options, the casino supports communication in English and German. The representatives of Rakoo Casino have been reported to be knowledgeable, competent, and professional in their interactions with players. They have provided comprehensive answers to questions and have shown a high level of customer service.
The casino also takes responsible gaming seriously and offers tools to promote responsible gambling. These tools include self-exclusion, a cool-off period, playing time limits, and maximum loss limits. These options allow players to set limits on their gambling activities and take breaks if needed.
Furthermore, the casino's website features an FAQ section that covers various topics such as registration, connection, banking, games, security, support, legal, and promotions. This provides players with self-help options and answers to common queries they may have.
Final Thoughts and Verdict
In conclusion, Rakoo Casino offers a user-friendly experience with its simple design and easy navigation. The casino boasts a large collection of over 8,000 games from top-notch software providers and supports multiple languages, including English and German.
The availability of various payment methods, including cryptocurrencies, ensures convenient and diverse options for deposits and withdrawals. The casino's commitment to quick and hassle-free transactions is commendable.
Customer support is readily available through live chat and email, with responsive and knowledgeable representatives. The responsible gaming tools offered by the casino demonstrate its dedication to the well-being of its players.
Rakoo Casino's bonuses and promotions, such as the First Deposit Bonus and Friday Reload, offer generous rewards. The wagering requirements and cash-out limits are reasonable, making these promotions even more attractive.
Although the casino does not offer sports betting and is not available to players from the USA, it makes up for this by providing a wide range of casino games and a rewarding loyalty scheme.
Overall, Rakoo Casino is a reputable online casino with a valid gaming license and offers a high-quality gaming experience. We recommend this casino for players looking for a diverse game selection, convenient payment options, and excellent customer support.
Pros:
- Modern design
- Wide range of payment providers, including cryptocurrencies
- Large collection of over 8,000 games from top software providers
- Responsive and knowledgeable customer support
- Generous bonuses and promotions
- Commitment to responsible gaming
- Valid gaming license from Curacao
Cons:
- No sports betting available
- Not available to players from the USA
- Sticky bonuses and wagering conditions
Frequently Asked Questions
Is Rakoo Casino licensed?
Yes, Rakoo Casino is licensed by the Curacao gaming officials with license number #365/JAZ.
What languages does Rakoo Casino support?
Rakoo Casino supports communication in English and German.
What payment methods are available at Rakoo Casino?
Rakoo Casino offers a wide array of payment methods, including MasterCard, AstroPay Card, Neteller, Skrill, Jeton, CashtoCode, and cryptocurrencies such as Bitcoin, Ethereum, and Ripple.
How can I contact customer support at Rakoo Casino?
Customer support can be reached through live chat or by emailing [email protected].
Does Rakoo Casino offer responsible gaming tools?
Yes, Rakoo Casino offers responsible gaming tools such as self-exclusion, a cool-off period, playing time limits, and maximum loss limits.
